We are here
to help you.
Working With Us
As we continue to navigate the pandemic, our physical office will be open by appointment only. Generally, our phones will be answered during normal business hours, but e-mail is always the best way to reach us – our virtual office is always open. Some of our attorneys are willing to meet in-person, but each is always available by videoconference or phone appointment. We require you to review and follow our COVID-19 safety checklist for any in-person meeting.
For general help with your family law matter:
- To existing clients, please e-mail your attorney directly (click here for a list of addresses) for any assistance you need or to arrange a phone call.
- If you are a potential client, please send an e-mail to email@example.com and one of our staff members will respond during normal business hours.
- To make a payment, please visit our payment portal.
- To scan documents using your smartphone for sharing with us, please click here for instructions.
We hope that everyone is well and stays safe during these challenging times.
What to Expect
At BKW Family Law, we value all types of families and treat you the same way we would want to be treated if we were in your shoes. Likewise, we place a high value on our own families and those of our employees. Our consultations generally start between 9 a.m. – 3 p.m., although we do accommodate earlier/later requests whenever possible. Our office is open on some federal holidays to allow consults when our potential clients may be available, such as President’s Day, Columbus Day and Veterans Day; but, we traditionally close the day after Thanksgiving and the week between Christmas and New Year’s. If you need to reach us after hours, e-mail is best.
It is our practice to send copies of all incoming and outgoing correspondence to you by either e-mail, snail mail or both — your choice. That applies to our monthly statements too; we expect you to review them upon receipt and let us know of any questions. Keeping each other informed and keeping the lines of communication open is key to effective representation.